I don’t know about you, but when I was growing up I was taught that your resume and cover letter are perhaps the most important documents you will ever create. With a couple pieces of paper, you’re selling yourself to a company who will ultimately decide, based on those pieces of paper alone, whether or not they even want to meet you. This means that your resume should be coherent, grammatically correct, and free of typos and spelling errors. It’s been a while since I’ve had to put together a resume and cover letter, but when I do I proof read dozens of times, pass them out to friends and family members, send them to my old English teachers, and spend hours at Kinkos picking out the perfect resume paper. All this to make sure I sound like a detail-oriented person who has strong writing skills and, most importantly, cares enough about the job I’m applying for to put a significant amount of effort into the process.
Then, upon receiving an interview, I make sure to adequately prepare. I research the company I’m applying for so that I don’t sound like an idiot when asked why I want the job and to ensure that it’s a company I actually want to work for. I print out lists of common interview questions so I have an answer ready for nearly any question I may be asked. I get a haircut, shave, and dress in my best suit, not only to look professional, but to feel professional as well. That’s why I’m so frustrated at work right now.
You may or may not know that here in the IT department of the company I work for, we’re hiring for both an IT technician, and a network administrator. We’ve received dozens of resumes and there are maybe two that have been what I consider to be acceptable. The others are, for lack of a better word, crap. They use phrases like “my experience include” and “commitment to excellences” and they list “voluntary quit” as a reason for leaving their last job. Those phrases aren’t even grammatically correct! And doesn’t the word “Quit” automatically infer that you left voluntarily?! That’s not all. We’ve received resumes from people who, for some reason, decided to capitalize words at random: “Experience Troubleshooting and Repairing a variety of systems such as Desktops, Laptops, and Servers.” Several applicants have done this and I can’t think of any good reason why these people felt compelled to do such a thing.
Worst of all, we have people applying for BOTH POSITIONS! That’s like someone applying for a manager position at McDonalds but being willing to settle for fry cook. My first question to these people is this: If you’re qualified to be a network administrator (pay grade 12), why would you be happy as a technician (pay grade 7)? The answer is that these people just need a job, and hiring them as a technician means that they’re going to happily collect a paycheck from us while continuing to look elsewhere for that network administrator position, the job that they really want.
The point of this rant is to demonstrate just how difficult it is to find good employees. Many of the people who have applied for these positions seem truly qualified to do the job, yet we won’t be interviewing them because they didn’t care enough to make sure their resume was pristine. At first we decided that it couldn’t hurt to invite them in, but one applicant showed up in a hoody and baggy pants and the other, when asked what his most significant weakness was, answered, “Making PowerPoint presentations!” That’s sad on multiple levels because it means he didn’t adequately prepare for one of the most common interview questions and really, how hard is it to make a PowerPoint presentation?! I just don’t understand why this process is so difficult! If you’re qualified for the job, all you have to do is not look like an idiot and act like you give a shit and you’ve got the job (assuming another applicant wasn’t better than you)! Is it really that hard to proof read, or look professional, or prepare for some common interview questions? Are these not things that are taught to us as early as middle school and repeated over and over again in high school and college? Is this really so difficult for some people?!